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Absolutely! Our shoppers will shop for your meats, produce and other fresh foods just as if they were shopping for themselves, including checking for the latest expiration date. If we don’t feel that it’s good enough for us, why would it be good enough for you? We pride ourselves on customer satisfaction and we believe that if you are not a satisfied client then you wont be a repeat client.

Because we want you to be satisfied with your experience of using Essentials, we ask that you be as specific as possible with your grocery list. With thousands of individual grocery items available, product description, when necessary, is important. We want to be sure that we get it right for you for the first time and every time! Please be sure to read our substitution policy on the next line.

• Yes, unless you specify otherwise! To ensure that your order is completed to your satisfaction, our professional, personal shoppers will use the following guidelines when making substitutions, if you have not given specific instructions otherwise: 

1. If you do not specify a particular brand when you order, the Essentials personal shopper will carefully select one that is of good quality. 
2. If a specific size is not listed, the medium size will be selected. 
3. If the product is out of stock, we will first try to substitute with a different size of the identical product. The next size smaller is selected over the next size larger unless otherwise specified. 
4. If we cannot change size, we will substitute a different comparable brand of the same product. 
5. If it is not possible to substitute a size or name brand, the item will be deleted from the order, and you will be informed at the time of delivery. Essentialsbygv.com cannot be held responsible for out of stock items. 

• If you would prefer to not have products substituted or if you would prefer to not have certain products substituted, please select your preferred substitution policy when placing your order.